Shipping Policy

Shipping and Delivery Options

Domestic Shipping:

• Standard (5-8 business days): $12

• Express (3 Business Days): $25

• Free Local Pickup

Processing Time & Returns

Orders are processed witin 3 business day(s) excluding weekends and public holidays. Once the item has been handed to the delivery carrier. a tracking number will be sent to the customer. 

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Returns will be accepted withing 30 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale may be ineligible for returns.

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OhSeaux is not liable for lost ot damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider. 

Cancellations & Delayed Orders

After an order is submitted, processing begins and theorder cannot be canceled. If there are any questions about canceling an order, please contact us. 

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In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.